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KNorene

KNorene

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Front Office Supervisor

3 Jahre ErfahrungBachelor
Kontakt

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Über

Dedicated hospitality professional with experience in front office operations and customer service. Skilled in managing guest relations and enhancing operational efficiency through strong analytical and communication skills.

Erfahrung

Front Office Supervisor

Berjaya Makati Hotel

Okt. 2024 PräsentMakati City

Basic understanding of financial data and reporting related to front office operations. Continuous evaluation and improvement of front office processes to enhance efficiency and guest experience.

Front Office Associate

Berjaya Makati Hotel

Okt. 2022 Okt. 2024Makati City

Resolved guest concerns and complaints promptly and professionally, maintaining high levels of guest satisfaction. Evaluated hotel operations and coordinated with various departments to ensure efficient service delivery.

Ausbildung

Bachelor of Science — International Hospitality Management

Centro Escolar University - Malolos Campus

Jan. 2018 Jan. 2022

Fähigkeiten

Beruflich

Customer Service

Andere

Front Office OperationsMicros Fidelio Opera SystemAnalytical SkillsCommunication SkillsManagementLeadership

Sprachen

English

Soft Skills

Communication

Sprachen

EnglischVerhandlungssicher

Arbeitserlaubnis

Sponsoring erforderlich

Kurzinformation

3 Jahre Erfahrung
Bachelor